ISSUES / CONFLICT
Addressing “people issues” within today’s legislative minefield is full of challenges, and requires careful attention to IR issues as well as people systems.
AtWork provides solutions including management advice, mediation support, IR support, and strategies/training in the prevention of bullying and harassment.
Issues Negotiation & Management
We have experience in working effectively with discussions involving employers, unions and employee groups, and this can be of great value in developing good outcomes that have support from a range of levels – this sort of "buy-in" can be the difference between a positive and negative outcome in issues management.
Mediation and Issues Management
Conflicts can occur in any area of life, and the workplace is no exception. Conflict can be a productive or creative force, though when conflict becomes personalised it is more often negative and/or destructive.
Whilst inhouse preventative actions and early intervention are the best solution, sometimes external support is helpful, particularly if matters have reached a point where the parties cannot see a way forward or a dispute has become personalised to high levels.
Resolutions will often need to include some form of structured approach along with guidelines for what the parties will jointly and individually recognise as acceptable boundaries, communication standards, and behaviours.
We can assist in this challenging but vital area, in facilitating workable solutions that are actively supported by all parties.
Bullying, Harassment Prevention & Management Support
Particularly in the context of the Occupational Health and Safety Act, it is vital to know that you are doing everything you can to minimise and prevent Bullying & Harassment, and to effectively deal with these issues when they arise.
We help you address conflict, bullying and harassment issues with training, support and advice on policy development.
We provide investigation services where these are needed.
Under the Act, employers now are compelled to consult with employees on matters of health and safety, including this area. Getting a consultation program in place can be important in minimising risks, and again we can assist with advice and support.